Our first grandchild celebrated his 1st birthday today (11-17-11) WITHOUT the Personalized gifts totalling over $200 from this crappy website. I placed the order on 11-2-11. The promo touts 1-2 day shipping. Baloney!!! 15 days later the order has YET to be delivered. The Customer Service was snippy and unsympathetic. I would NEVER recommend this website and will tell everyone I know to ORDER ELSEWHERE if they expect delivery date to be honored.