Too fragile for shipping
Product was received chipped (one of the presents) so company shipped a replacement at no charge. Unfortunately, replacement was also broken (sleigh leg broken off). Product was encased in bubble wrap inside a beautiful velvet bag so not sure how it got broken both times. Have ordered from here before with wonderful results so chalking this one up to too fragile a product for shipping. Customer service is always SUPERB so will not let this keep me from ordering here in the future.