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Mr. and Mrs. Collection Personalized Frame customer reviews

Personalized Wedding Picture Frames - Mr and Mrs Collection - 7035
Average Customer Review: (1574 customer reviews)
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5 star:
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(18)
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(8)
1 star:
(6)


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huge disappointment
By dane E. This customer has purchased this item prior to writing this review. (manchester, NH) - February 14, 2014 (See all reviews by this customer)
Where the letters connect is off and it looks awful, I was hoping to add this to the set I have for my children but I am not so sure after receiving it. When I called they told me that was how it was supposed to look, after looking again many times that is definitely not the case!
Michele
By Michele K. This customer has purchased this item prior to writing this review. (Secaucus, NJ) - May 21, 2011 (See all reviews by this customer)
My daughter Tara who was married last fall received this unique & special frame as a gift & was I quite impressed with it's quality & overall appearance. So now that my niece Kim is having her wedding shower, I immediately thought to purchase it for her. It is just as impressive in person as the website depicts. I absolutely love it!
type is offset - easily correctable, but they refuse
By Shopper This customer has purchased this item prior to writing this review. (Metairie, LA) - April 25, 2011
I purchased this frame which would look great but for the error in the text's spacing. On every letter m, n, and r, the text is discontinuous and offset. It's obvious and makes the frame look cheap. This is a spacing error.

I asked for replacement or refund, but customer service offered neither:
"That is how the frame is made. If you go back to the website and personalize the frame and click preview you will see the some of the wording doesn't connect."

If I were able to see any problem in the preview, I obviously wouldn't have purchased this item.
Wedding Frame
By Monica E T. This customer has purchased this item prior to writing this review. (Hudson, OH) - July 6, 2010 (See all reviews by this customer)
The wedding frame is beautiful but the writing of the names doesn't look right at all. The script writing looks sloppy and the letters don't connect.
not the frame that u expect
By Catherine S. This customer has purchased this item prior to writing this review. (Norwalk, CA) - June 30, 2010 (See all reviews by this customer)
this frame looks nothing like the website, i was really upset when i got it,my 9 yr old could of made this frame at home. this was a last minute gift for a bridal shower and because it was so ugly i had to run out and find another gift that day so i was really late to the bridal shower..sorry but i would not recommend this frame at all to anyone..
Super Disappointed
By Katherine S. This customer has purchased this item prior to writing this review. (Pleasanton, CA) - June 9, 2010 (See all reviews by this customer)
I was sooo disappointed when I received this. I had read the reviews and expected a great result...but not so. Please look at the larger image and note that the letters do not all connect, this is not a script font that is consistent. As an example,look at the bottom where it says "Mr. and Mrs." and note how the M and the r do not connect. This occurs throughout depending on your letter combos. Customer Service says this is the font and apparently other reviewers were not bothered...but I think this looks super cheap. Like, they each letter is over a bit more than it should be. I am too embarrassed to even give this to the intended recipeients...so it was a waste of money for me.
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