Font Quality gone downhill... be warned
(HANOVER, PA) - April 20, 2017
I have ordered several of these over the years. Have really enjoyed this product as a wedding gift add-on -- personal and rather classy. That is, until my last experience. The cursive font that is now used has a major defect -- not all the letters clearly and smoothly connect properly. There is a choppiness (gap) in the transitions between several of the letters which give the product and overall unprofessional and cheaper presentation/effect. So disappointing compared to the previous products I've ordered this product!! I notified customer service regarding this decrease in quality and they claim that is the way it is processed now. No concession, compensation, or anything made. So be forewarned! If you can live with choppy transitions, great -- still a personal gift and, from a distance, not largely noticeable. But if anyone gets close enough, it becomes apparent (particularly on "n" and "r" transitions). Just Sad. Very sad. Hope they bring the quality back up a few notches.