Considering the store is called personalization.com, it's pretty sad that my product arrived with the completely wrong name on the back. I looked at the receipt that came with it, and it clearly shows i typed the correct name. Very sad. Also, even if the name was right, the engraving is VERY sloppy. It is slanted at about 30 degrees, and kind of fades at the end of the words. Now i have to figure out how to ship it back- waste of time/money.