Not the usual quality
I have ordered a few items from Personalization Mall before and have always been pleased with the quality. However, this self-inking stamper was off center and the bottom line of the address was not fully on the stamp. I contacted their customer service and did receive a prompt reply. After having to send in various pictures of the defective item, PM agreed to send me a new stamper (at no cost). I was pleased with their customer service but very disappointed in what was obviously a poor excuse for a stamper.