Picture not accurate
This is the first thing I've ordered from here that I was not satisfied with. I guess I should have taken the time to read all the 1 and 2 star reviews first but I didn't, I just read the 5 star ones. My problem with this item is pretty much the same as all the other low rating ones, and that is, you can't see the personalization on the top. I think it's false advertising to show the picture of the item in a special lighting as to make the top look frosted, which shows up the engraving nicely. But it isn't and you can't read it at all. Tried to exchange for something else but they won't do it unless it's flawed. I tried to suggest false advertising in which, what you see is not what you get, but nope, they won't do it. So I guess I've learned a lesson and that is to make sure I take the time to read all the low ratings too.