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Winter Family Personalized Platter customer reviews

Personalized Christmas Family Characters Personalized Platter - 4743
Average Customer Review: (27 customer reviews)
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Much smaller than advertised
By Shopper This customer has purchased this item prior to writing this review. (Cave Creek, AZ) - July 16, 2012
The photo in the ad takes up the entire inside platter, but the one I received is a small photo centered on the platter. Another customer had the same problem & was sent another one, but the problem remained so it was sent back & payment refunded. I'm not going to send it back if the problem can't be corrected. The photo & lettering are clear so I will just keep it.
PRODUCTION OF THIS ITEM HAS CHANGED
By Shopper This customer has purchased this item prior to writing this review. (Pelham Manor, NY) - December 7, 2011
I purchased 3 of these in 2008. They were beautiful!! Exactly, if not better than advertised! I decided to purchase another one this year, and when i received it, it was completely different. On this website, the image on the platter takes up the entire inside of the platter, but when I received it, the image was MUCH smaller. You can tell that the image was shrunk as well as much of the rim of the image being cut off. Not only that, but i compared this new platter to the one currently in my dining room that I purchased in 2008 and WOW the image is completely blurry and dull compared to my old one. Called customer service, they were very nice and sent me a new one but unfortunately it was the same problem. Called customer service again and they refunded me. The woman said that the production of this item may have changed since I last purchased it and she was very sorry. Great website, will buy other items, but unfortunately, not this one.
Disappointed
By Shopper This customer has purchased this item prior to writing this review. (Abbott, TX) - November 18, 2011
I was very disappointed in the quality of this product. The picture on the plate is very fuzzy as is the lettering. Not at all like it appears in the picture. I would not recommend it despite the cute presentation in the catalog and online.
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