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Hampton Collection Engraved Chiller and Ice Bucket customer reviews

Stainless Steel Personalized Ice Bucket - 5359
Average Customer Review: (161 customer reviews)
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By Karen R. This customer has purchased this item prior to writing this review. (Delray Beach, FL) - October 14, 2016 (See all reviews by this customer)
This product was far below the standards I had expected. It was scratched, there were marks on the handles where you could see where it had been attached messily. The handles also had tarnishing which turned my hands black when I touched them. Very very poor craftsmanship, I sent photos in and requested a refund, which I promptly received. The customer service was great, product was bad enough that I won't be ordering from you again. Also- I've unsubscribed from emails from you several times.
Poor Quality
By Debbie N. This customer has purchased this item prior to writing this review. (Tulare, CA) - October 27, 2014 (See all reviews by this customer)
The quality on this product is very poor. I am embarrassed to give it as a gift. I ended up purchasing something else to give to the couple. When I contacted the customer service to discuss I was told that there was nothing that could be done.
Not the best quality
By Shopper This customer has purchased this item prior to writing this review. (Groveport, OH) - March 25, 2014
This ice bucket looks beautiful online, but when I received it, I was not pleased with the quality of it. Its very thin and light weight. It could easily be dented if not handled properly. I purchased this for a wedding gift, but decided that it wasn't a good enough quality for a wedding gift so I will just save it for another occasion for that couple.
Big Mistake
By Walter K. This customer has purchased this item prior to writing this review. (Andalusia, AL) - June 1, 2010 (See all reviews by this customer)
The bucket is about as thin as a tin can. They did not send me the scoop. The engraving not only doesn't look like an engraving and very cheap but, by the second letter they had some type of problem in whatever process they used that just looked terrible. On top of all that one of the handles was loose and, when I tried to hand tighten it; it never would get beter than very loose. So I unscrewed it, when I saw how the screw was fastening to the handle (like a punch in thin sheet metal) I knew that I would not be taking a replacement (if there were time for my anniversary) but, would be getting my money back and getting something elsewhere. I would NOT recommend this to anyone.
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