Poor shipping method
(South Beloit, IL) - June 25, 2013
I was really looking forward to my Grandfather getting this gift for Father's Day. When he received it, it was smashed to bits. I ordered 3 items total and the other two shipped together, but this one was alone and when he opened it, it was in a million pieces. In order to get another one for him, they requested photos be sent to them. My grandparents are in their 80s and cannot operate a cell phone camera. Better customer service is needed when this happens.