The Personalization Mall, has become my go to place over the years, when it comes to gift giving. Their merchandise and attention to detail for each inscription; has always exceeded my expectations. They also have excellent customer service. Unfortunately, this purchase was disappointing the lettering has no symmetry - so it appears to be an after thought thrown on the mug with no attention to detail regarding font size. Thankfully, this purchase was personal so the only disappointed recipient is me!