Neat Idea Poor Execution
I ordered the praying boy. The product is neat and the price is good. When delivered the personalized name was not centered. I asked Personalization mall to review it with a digital photo that I sent them and they agreed the quality needed to be better and shipped me out a new one at no cost. I thought, wow, great service. Then the new one arrived and again it is not centered. The engraving is better but the named is pushed too far to the right instead of too far to the left. I wonder why it is so hard to get it centered. Anyway, I have the christening next week and have been looking for other gifts because I cannot give this to my godson. Needless to say I feel if you had to get your quality control staff involved you would make sure the new product being sent out would be to that certain quality standard.