When the ornament arrived, there were small dots of colored paint on the white parts of the penguins. This wasn't exactly how I wanted to present this to my family for Christmas.
The ornament itself is cute but the names onthe children's caps were not centered. They looked fine online but when I received it the names were both printed to the right. One name was running out of room and so it isn't even straight. I have ordered many items on this site and never had that occur before. I'm going to call to see if we can get it fixed.
Quality Control Needed
By Shopper (Nutley, NJ) - December 12, 2011
Quick and easy order and fast delivery. However, the laser printing in one section is smudged and made the ornament unattractive.
Sloppy art work
By Shopper (Pleasanton, CA) - December 9, 2011
The details on the penguins weren't as great as the polar bears. You should've done a better job. Pay attention to details.It looked sloppy. Not much effort to make it look flawless.
Cheap Looking.
By Shopper (Portland, OR) - December 9, 2011
I gave it 2 stars, only because I love penguins. The ornament looked dirty and unfinished.... Very disappointing and will never purchase again.
Quality control
By Shopper (Fairfield, CT) - December 2, 2011
Cute ornament, but the name on the little pengin was off center and smeared. A little quality check before shipping might have caught this.