Caution: It is not just the spelling that you must be aware of...
(Loveland, OH) - June 28, 2013
Although the names on the frames were correct, the spacing between letters was certainly "off" (the spacing between letters in the first name is different than spacing between letters in the second name), as was the "&" (it was not centered). Customer Service and Qualilty Assurance told me that the item had been engraved correctly. That the item was made according to my preview. I can't argue that. I made the mistake of not seeing the spacing and how off it was --- I guess I also missed the area where I could fix that problem. It is obvious that something is wrong with the machine alignment, but that has become my problem. The frame itself is pretty - I just can't give it as a gift. I may be more concerned with the small details, but that's what makes a gift presentable. Thank you.