Quality of product could be better
Well, the first one I received had to be returned because the corner of the glass was chipped off. There is a sticker on the picture area which states please remove film from brass before displaying, but there was no film on the brass and the brass was sooo scratched up it looked like a used frame. I called customer service and they sent out another one in two days, but the brass was still the same. Sticker stating remove film BUT no film - scratched up - looked used. The engraving was beautiful but the quality of the item would not impress anyone and it was bought for a graduation gift.