I bought this for a friend of mine who lost her cat this year. The ornament is a lovely design and the picture came out well as well, but the entire printed area was shifted way off center! Nothing was cut off though, so my friend didn't want to bother getting it fixed. I am sorely disappointed and surprised because I've ordered many things from this site and they've all been perfect. Would recommend that you ship it to yourself (not the recipient directly) to check the quality first.
By Shopper (Portland, OR) - December 18, 2012
The ornaments that I received were not centered on the ornament. This was disappointing. They look like they are centered in the below photo but they were not even close.
I was disappointed in this product because the picture made the ornament look silver. I thought the picture would be bigger than it appeared on the ornament once I got it. The quality of the picture wasn't that great on the actual ornament. I would not recommend ordering this particular ornament, I cannot speak for any other items since I have not ordered from this company before. From the picture below the ornament appears to be nice but the quality of this is not what I received.
I am disappointed in this ornament. The picture of my dog inside of the heart is way too small. It is hard to make out my dog, without being super close to the ornament. The whole point was that I wanted something to look at to remember my dog.
When I first recieved this product I was greatly dissapointed because the heart photo looked like it was cut out by a 1 yr old & even then a 1 yr old could have done a better job so personalization mall imediately sent me a replacement. I must say although it was a vast improvement I am still not impressed. The picture is too small. It would be better if it took up the entire heart. Also the text & paw prints look like a zerox copy & is really small font. It doesn't fill out the ornament like shown in the picture. I wouldn't recommend buying this. The idea is nice & the porcelain is good quality & the packaging is nice but I will be replacing this ornament next year. This is the only item from personalization mall that I have ever had problems with. Everything else I purchased has been excellent quality & beautiful.
This is okay. The pets picture could be much larger and the ornament itself not soooo plain white. I also ordered the photo sentiments ornaments and they are much nicer. This needs to be more like that but allowing for a memorial message ands paw prints.
Ordered 2 ornaments (1 cat, 1 dog) uploading the pictures was easy but express shipping was charged for both items even though they would arrive in the same package. The cat ornament obviously did not go through a quality check as the picture was washed out. The dog ornament came in fine and I was happy with it. Hopefully they make good on the cat ornament with a replacement with the picture not washed out and at no charge to me of course.