Photo Memories Personalized Ornament customer reviews

I Love this product....however, when personalizing it said good photo, and when received it was so blurry! :-( was very disappointed because everything I've ordered has always been great, and this was a GIFT. Granted the people in photo are small...but it shows it as clear enough to make out on the comp.

The product is overall nice and a wonderful idea. However, we ordered 3 ornaments of our children to send to our parents. We saw one of the ornaments and noticed two problems. 1) the image quality (coloring, more specifically) was different from what we saw on the computer, and this wasn't just an issue of brightness and contrast, the color hue/saturation was different, more orange like on their skin and we aren't that tan, or that kind of tan. 2) the cropping was different than expected. The website shows where the image should get cropped, so either this grayed circle was off or something else weird happened with the picture. We took a lot of care in looking at both the coloring and cropping of the image (even adding extra black borders to the image to get the cropping right, so we shouldn't have had either of these problems. Otherwise it is a sturdy, nicely done product for not too expensive.

I love the idea of this ornament - a ceramic, personalized keepsake. However, despite a high resolution photo, the photo is blurry on the finished product. I'm not sure that I would order this again.

The quality of your mousepad was sooo great, that I was a little disappointed when I received the ornament and the face of it was not smooth. I couldn't clean it off either. It was a gift and I was a little disappointed to have to give it that way. Please try to improve either the process that caused this, or the quality of the discs that you use for the ornaments. Thank you.

The pictures were not as clear as they appeared on the computer. Quality overall is not what it appears to be online.

This is the 3rd picture ornament over 2 years that I have ordered. I ordered 2 last year and didn't love the quality of the pictures, but I tried again this year. This year's looks even worse. It is very grainy and not clear and crisp like the sample pictured. I used high quality images, but they all look dark. All my pictures were indoor photos, maybe outside photos would look better. Not sure I am going to try again next year.
On the other hand, I love the shape of the photo and the placement of the text. I likes that the photo fits in the middle with the text on the top and bottom. The bold text at the top is easier to read than the cursive text on the bottom. If I had my choice, I would love to choose my own font and color.

I found the pictures to have a fuzzy look and be in very poor quality. I would not recommend getting this type of ornament unless you have professional pictures uploaded.

The ornament was very pretty; the photo quality wasn't perfect, but hanging from a tree, you couldn't tell anyway. I liked ordering the gift box as well; it was a cute way to give the ornament to its receiver.

The whole ornament looked sort of "grainy" for lack of a better adjective. I have always loved your products but was actually disappointed for the first time this year :0(

I ordered 5 of these all with the same picture. When I edited the picture it looked fine. When I received them, they looked horrible. The faces were over highlighted and I was shocked they sent them out like that. But the customer service was great and they sent new ones right away and they looked much better.