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Reed & Barton Personalized Crystal Flute Set customer reviews

Personalized Crystal Champagne Flutes by Reed & Barton - 7979
Average Customer Review: (165 customer reviews)
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Beautiful glasses for wedding toast
By Shopper This customer has purchased this item prior to writing this review. (Charleston, SC) - May 25, 2015
The glasses are beautiful, however one arrived broken. Susan, the customer service rep I spoke with on the phone, was very apologetic and said she would resend the order. I took a few photos of the broken glass as well as the packaging (which seemed fine). I am now waiting on my new shipment to arrive.
Nice but ...
By Shopper This customer has purchased this item prior to writing this review. (Humble, TX) - January 5, 2015
The set looks nice, but was used only once at the wedding for the pictures (because I bought the set for the groom and bride) and surely they will not use in the future because it contains LEAD! If it was listed in the item description, I would not order it. Also the flutes are too tall and heavy.
Flaws
By Deborha S. This customer has purchased this item prior to writing this review. (Florence, SC) - April 14, 2013 (See all reviews by this customer)
The engraving was beautiful as usual. But there was a flaw in one of the flutes. When I called, they told me to take a picture of it and email it to them. That was impossible to do. So my future son and daughter-in-law will be getting less than perfect toasting flutes.
Misleading Picture
By Diane P. This customer has purchased this item prior to writing this review. (Castleton, VT) - May 6, 2012 (See all reviews by this customer)
I was disappointed with these flutes. In the pictures the stem looks thicker and almost a sliver tone. The reality is that while these flutes are crystal, they are very plain. Also,my flutes had some water or print like spots on them when they arrived.
Toasting Ready
By Marti S. This customer has purchased this item prior to writing this review. (North Hills, CA) - April 21, 2012 (See all reviews by this customer)
Engraving was beautiful, arrived right on time, however the flutes themselves were not quite as delicate and light as I was expecting.
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