Great canvas - terrible frame
Ordered this for my boss. When it arrived, the frame was cracked and in pieces. I called customer service and they were very nice. Told me to email a picture of the frame to them which I did. They said they would ship a replacement to me. When I received the replacement, it too was damaged. Sent email of frame #2. They said they would send another replacement or credit me the cost of the frame. I decided to try one more time and opted for the frame. This time it came intact. With each new frame came another canvas. Said they couldn't ship the frame without the canvas. So now I have 1 good canvas and frame, and 2 damaged frames and 2 extra canvases. The personalized canvas turned out great, however, I am very disappointed with the frame and am afraid how well it will hold up.