Photo Print Quality Has Decreased
I have purchased many ceramic photo items from Personalization Mall over the last 3 years. I was always impressed by the quality of the products and especially the application of my photos to the customization products. However, my last two product purchases have had poor quality photo prints. We received 10+ blurry, ill-defined photo ornaments at the holidays - I showed Customer Service the difference in quality from an order with a single ornament and they replaced all the defective ones. My last purchase, two photo mugs, had the same issues. You can't even tell what the small picture is of; the photos are very blurry and all qualified as the ideal resolution for the product. The product did not represent the preview in regards to photo printing. Too late to get them replaced for Mother's Day. I hope the ceramic photo printing improves because PM is my go-to site for grandparent gifts. Otherwise, it's a quality mug and the grandmothers loved them.