20TH ANNIVERSARY FRAME
(San Antonio, TX) - June 16, 2017
I wasn't thrilled with the choices on these frames, but decided to get one anyway. The brass colored trim of the picture frame and glass are outdated looking. Wish you would get someone on you staff to update the look! Also, you cannot read/see the writing on the glass. Very disappointed in that. I would probably return the thing if I could. Then, did not realize the stand was a piece in the packing. I thought this was a stand up frame on its own. I called and explained it got thrown out and the customer service rep was SO VERY NICE and stated a new stand was on its way to me. I do thank you for that. I will continue to order from Personalization Mass b/c the quality of the products are 9 out of 10 excellent. Prices are reasonable also. And the delivery is as promised. I paid extra to get them in time and did receive them the day or so before our anniversary date. Many thanks.