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Customer Testimonial
I just received my personalized Best Friends Picture Frame!! I was so pleased with it I had to let you guys know!! Thanks so much! Megan
~Megan - MO

Alphabet Name Personalized Frame customer reviews

Personalized Picture Frame for Kids - Alphabet Name Design - 1862
Average Customer Review: (309 customer reviews)
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5 star:
(292)
4 star:
(13)
3 star:
(3)
2 star:
(1)
1 star: (0)


Showing 3-star reviews › See all reviews
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Spotty Quality
By Rachel T. This customer has purchased this item prior to writing this review. (Highlands Ranch, CO) - August 30, 2013 (See all reviews by this customer)
A couple years ago, we received one of these frames at the birth of our first child. We loved it and got many compliments on it. When I got pregnant with Baby #2, I knew I'd want a matching frame for him. Unfortunately, it did not turn out as well. The letters are barely blackened in and don't stand out at all. When I contacted customer service, I was told that they couldn't guarantee consistency and they blamed it on the quality of wood. I am unimpressed with 1) the quality of the second frame and 2) the quality of the response from customer service. Maybe they should look for a better quality wood? I'll probably use a marker to color it in or something. Just very disappointing. Lesson learned - don't order wood products from this company.
"D" is for David
By Shopper This customer has purchased this item prior to writing this review. (Wayne, NJ) - January 16, 2012
I ordered 3 personalized frames altogether. I was happy with 2 of them but the one for "David" didn't really have the darkness in the letters like the others. But the quality of the frame itself is quite good.
Look over the details
By Shopper This customer has purchased this item prior to writing this review. (Saint Louis, MO) - April 16, 2011
Check your preview image carefully. The J in the name was cut off on the bottom and when I complained they said that sometimes the font does that and it showed that way on the image I approved.
Quick delivery and response to my complaint but I expected better quality control from a company that specializes in personalized gifts.
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