Wonderful little tool.
As an emt in New York, I bought and personalized this gift for my paramedic partner. There are a few problems with it, however overall it is a wonderful little tool.
1. It's not heavy duty. Though stainless steel, it's good for everyday civilian use, but it won't stand up to the pressure and abuse that ems providers need to rely on.
2. The tools don't have a lockback mechanism. While they do stay open for the most part, be careful because the knife portion and other tools can close on your fingers if you're trying to work too quickly or Arn't careful.
3. My biggest reason for only giving three stars however, Is that you can only personalize one side of one arm of the tool. For what ever reason, the store will fit more characters on the smaller stainless steel knife than on this multi tool. Personally I think it doesn't look as good with only one arm personalized. Plus I couldn't fit my partners entire name and title. That being said for the average person it is a beautiful gift.