(Sugar Land, TX) - June 21, 2012
The mug IS beautiful. I bought several of these for birthday gifts, including one for me. Even though I hand wash this as recommended, the "bling" started to come off in my very hands. I spoke with a Rep in Customer Service about this, and a replacement was immediately sent to me. The CS is ALWAYS superior with PM, but I don't believe the quality of this mug or the bling measures PM's quality. It is a durable, chip free mug, which I love. My concern now is will the recipients of this gift experience the same problem...I hope not!