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This is the first time I used this site. It is so warming and very comforting to the person you are sending a gift to. I really appreciate the site for making the gifts a one of a kind token and...
~Luis - NC

Hampton Collection Personalized Party Tub customer reviews

Engraved Stainless Steel Outdoor Cooler Tub - 3305
Average Customer Review: (250 customer reviews)
Share your thoughts with other customers:
5 star:
(199)
4 star:
(36)
3 star:
(6)
2 star:
(4)
1 star:
(5)


Showing 3-star reviews › See all reviews
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Item very nice but much negative business sense
By Shopper This customer has purchased this item prior to writing this review. (Brick, NJ) - March 23, 2014
This item was purchased as an engagement gift .. It was a group gift to be given at their party. We ordered the item engraved and paid for two day expedited shipping. The package did not arrive as promised. They said there was a snow event and that they already paid UPS for the delivery and they would not reimburse them. My agreement and payment went to the Personalization Mall, not UPs .. Not my problem . I am in the process of drafting a letter and requesting the shipping to be refunded. We also had to pay extra to ship the gift to the couple since it missed the event. Bad business we'll see what happens, but I would not do business with this company again, just based on what I ve heard from them so far.
Good, not great
By Shopper This customer has purchased this item prior to writing this review. (Chicago, IL) - January 3, 2012
I bought this as a gift and the recipients loved it.
Pros: Really fast service - got it within a few days. Accurate and nice-looking engraving.
Con: The tub itself isn't the highest quality. There were some scuffs and imperfections, but nothing offensive.
Not the perfect gift
By Tianika H. This customer has purchased this item prior to writing this review. (miami, FL) - July 20, 2010 (See all reviews by this customer)
I ordered one for me and another for a friend. Mine arrived in good condition the gift damaged (side handle didn't screw in securely). After the company shipped another it arrived with a huge dent in the bottom of the tub. The concept is great and I like mine for home but would be skeptical about giving as a gift. Quality 3 out of 5.
Party tub
By Susan C. This customer has purchased this item prior to writing this review. (Germantown, TN) - April 19, 2010 (See all reviews by this customer)
I ordered two of the party tubs for wedding gifts. One arrived and was just as it should have been and the other one the metal band where it matches the hammered metal is crooked. It looks as if the right side of the tub is falling down into the bottom metal band. So when you look straight at it it is crooked. I'm surprised that they would send something out that has an obvious defect (and it isn't exactly cheep at 68.95).
Not Happy
By Timothy P. This customer has purchased this item prior to writing this review. (Owensboro, KY) - October 9, 2009 (See all reviews by this customer)
The Tub was nice, what wasn't so nice was the engraving was off center, and it was damaged under the engraving, contacted customer relations dept, sent pictures and never heard from the company again, except e-mails to purchase more products. NOT A HAPPY CUSTOMER!!!! I can't believe you would send out a defective product, and then never respond after I sent you proof of your mistake. So everyone out there, I hope you don't have problems with this company, because they don't stand behind their claim of resolving issues especially when it was their mistake.
Disappointed
By Patty R. This customer has purchased this item prior to writing this review. (Sherrill, AR) - October 8, 2009 (See all reviews by this customer)
The tub had potential to be quite beautiful but the engraving was not etched into the metal, it was some sort of sprayed etching and the bottom strip of metal had a bow in it instead of being smooth as it should have been.

I need the tub for a gift on this coming Tuesday and do not have time for the hassle of return and exchange.

Probably will not order from here again. Sorry.
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