Hampton Collection Personalized Party Tub customer reviews

I bought this as a gift and the recipients loved it.
Pros: Really fast service - got it within a few days. Accurate and nice-looking engraving.
Con: The tub itself isn't the highest quality. There were some scuffs and imperfections, but nothing offensive.

I ordered one for me and another for a friend. Mine arrived in good condition the gift damaged (side handle didn't screw in securely). After the company shipped another it arrived with a huge dent in the bottom of the tub. The concept is great and I like mine for home but would be skeptical about giving as a gift. Quality 3 out of 5.

I ordered two of the party tubs for wedding gifts. One arrived and was just as it should have been and the other one the metal band where it matches the hammered metal is crooked. It looks as if the right side of the tub is falling down into the bottom metal band. So when you look straight at it it is crooked. I'm surprised that they would send something out that has an obvious defect (and it isn't exactly cheep at 68.95).

The Tub was nice, what wasn't so nice was the engraving was off center, and it was damaged under the engraving, contacted customer relations dept, sent pictures and never heard from the company again, except e-mails to purchase more products. NOT A HAPPY CUSTOMER!!!! I can't believe you would send out a defective product, and then never respond after I sent you proof of your mistake. So everyone out there, I hope you don't have problems with this company, because they don't stand behind their claim of resolving issues especially when it was their mistake.

The tub had potential to be quite beautiful but the engraving was not etched into the metal, it was some sort of sprayed etching and the bottom strip of metal had a bow in it instead of being smooth as it should have been.

I need the tub for a gift on this coming Tuesday and do not have time for the hassle of return and exchange.

Probably will not order from here again. Sorry.