Great customer service but...
(newport beach, CA) - January 9, 2012
Ordered this ring, with in 24 hours the plate had fallen off. I sent customer service an email and they promptly mailed a new one. However, the little ball that screwed on to the keychain had fallen off a few days later. You'll have to be very careful with this key chain. it was a cute concept but hopefully the second one does not fall apart.