Problems were taken care of
(New Carlisle, IN) - September 14, 2011
Pretty plaque I bought as a wedding gift for my cousin. The first one I received had flaws painted right onto the slate plaque. After a phone call to customer service and emailing a couple of pictures of the flaws to the company, it was quickly and satisfactorily remade. I was relieved that I did not have to hassle with returning the defective plaque. I am a bit skeptical about the longevity of the leather cord from which the plaque is expected to hang, especially if hung outdoors.