Discrepancy with the first order, but the second came out perfect!
When I received my initial order, I will admit to be extremely upset. The stitching on it was horrendous. Called about it and the representative requested a picture of the product as proof. She contacted me about 30 minutes later and stated that the stitching machine must of gotten stuck a few times.
She apologized and offered to send me a replacement. I was very nervous to get a similar quality product just slightly better but I agreed to give the replacement order a try. Once I received the item, the stitching on it compared to the previous item was night and day. The letters came out perfect as displayed on the picture! This totally made up for the initial discrepancy I was sent first.
Highly recommend this product!
(Only have the discrepancy picture now, but will upload the new one in a few)