Had to have a second one sent to me.
I received the order in a very fast time and was pleased with that. However, when i received the picture frame, the name on the bottom was way lighter in color than the top one. I had to take a picture of the frame and email it. The lady on the other end of the phone was very helpful and kind. Great customer service! I received the second frame and the writing on the left side was jagged. I kept it because it was a gift that I purchased and I must say. My boyfriend really like it. So. all and all, it worked out.