Happy with my purchase happy with customer service too!
Ordered my Christmas photo mug last minute and paid extra to have delivered overnight guaranteed delivery by Christmas eve. Unfortunately that didn't happen due to problems with UPS being overwhelmed but the company's customer service dept was extremely nice about refunding me the extra money I paid for overnight shipping which they did quickly and the lady I spoke to was very sweet luckily cuz I was ANGRY. I loved the mug when it came the day after christmas and it was exactly as pictured maybe even a little better in person and my daycare lady LOVED it. I have to admit I ordered from the company before reading any reviews and they weren't very good and it made me nervous..but I'm assuming all those issues are in the past because the mug was awesome the customer service dept was very easy to deal with and super nice and I have no qualms about using them again which I def will. I was pleasantly surprised about the whole experience working out like it did.