Great holiday mug
I ordered this mug for my mother in law as part of her Christmas present. The first time I received mug it had a small chip under my children's picture. I contacted customer service via email and sent pictures and they sent me a new mug at no charge and let me keep the one with small chip. My mother in law received her mug and she is very happy, drinking her tea from the special mug with pictures of her babies. It washes well, pictures are clear and the mug is festive. I recommend this product!