Mom-in-law loved it!
I ordered this for Mother's Day and it arrived on the specified shipping time. However, there was a chip on my mug. I informed the customer service, sent the picture, and it took a few days for them to get back to me.
When they did, they told me they're gonna ship me a new one - free of charge.
I like that they fixed their mistake, but the gift was kinda late now.