something I would change
I loved that I could pick so many different personal words/phrases to put on the frame because each of my children wanted something different. However, I wish I would have known how small the words were going to be, even though there seemed to be plenty of room on the frame for the words to be bigger. That was the whole reason I paid more money and got the 8X10 frame instead of the 5x7. I thought the words would be bigger on a bigger frame. I have used Personalizationmall.com many times before and have been thrilled with every purchase. This was the first time that I was disappointed when I opened the box. But I still love what they do and I will continue to shop there because of the unique, personalized items that they offer and because of how much people love the gifts that I give them from personalizationmall.com.