great customer serviceBy
Shopper 
(Graysville, PA) - March 6, 2011
I ordered this plaque recently as a gift for a bridal shower. When it arrived, I opened it up and the slate was completely cracked across the middle. I emailed customer service, and they sent a new one out to me the very next day! I was very pleased with their dedication to customer satisfaction! The plaque is very pretty and bigger than I expected. Looking forward to giving it at the shower this weekend! Thank you.