I loved the album which I brought as a gift for a friend but I'm ashamed to use the original box that it came in! The packaging was poor and I was very disappointed! The box it came in looked used and bent up and the album wasn't even wrapped like all the other products that I have purchased in the pass.
The service and quality is quite good. It was hard finding an appropriate photo flip album. My one regret is that there was never an option on the top or bottom of the cover to have "no personalization," as sometimes "less is more."