I was pleased when I saw the item. The personalization was done very well and the overall quality of the item is ideal. I have purchased Lenox ornaments as a collector and I would say that this ornament stands up well alongside one of my Lenox collectibles, plus, I was able to personalize it for a special occasion. I was only surprised that it looked a "little bit" smaller than it seemed to be on the screen, but it is still a very nice gift. I guess if it were too big, it would not look very nice on the tree!
I recommend this item to gift givers and think that they will be pleased with the quality of the porcelain and of the engravement/personalization that is done on the ornament. I believe my sister will be happy with this gift. At least I hope so!