I purchased this item on behalf of my sister for her family. It just arrived yesterday and she rushed around to see what it looked like (along with all the other goodies she purchased). She is ecstatic with everything and loves the doormat. It is great quality, has beautiful colors and was packaged very well, as everything always is. It was her first time shopping at Personalizationmall.com and online so she was a little skeptical with how things would look when she actually got them, but after receiving them she said she would definitely be making more purchases from Personalizationmall.com.