The personalized napkins I ordered were very high quality! When they arrived, there was an error in the imprint. So I called the customer service rep, and I was assured that a new box of napkins would be printed, correctly, and shipped to me (at no extra cost) in plenty of time for my daughter-in-law's baby shower. And we received the new box a day earlier than promised.
This is a very professionally-run business that makes sure the customer is happy!!
Thank you Personalization Mall!