This coffee mug arrived in a timely fashion (even sooner than expected) and was exactly as depicted with my personalization. There's not much you can do with a standard coffee mug, but this was great! I added my own verse and name ... "Lawyer" showed up nicely. It was a tasteful gift for a female friend who just graduated from law school. I was pleased with my purchase. Of course, the added postage brought the cost up higher than I would like, but the packaging was great and nothing broke in transit. I guess it's a small price to pay.