I have absolutely made Personalization.com my one stop shop for memorabilia I order for family & friends! Especially my sympathy items to loved ones out of State. This is my 2nd order thus far and both experiences I have been beyond satisfied! The turn around time has always been efficient and received when I needed it to be. The personal affect also adds such a great touch - Its already frustrating not to be there personally. I have fallen in love with this site & their superb service.