I have used you company for ornaments for years. I've never gotten one so poorly made. It's very dull and you can't see the eyes of the people hardly at all. It's very dull matte looking. I'm used to the vibrant colors I have always gotten. The hole to hang it is off center so it wouldn't hang straight and there's no ribbon in it to hang it. I'm extremely upset with this product. I don't even want to give one star.