Outstanding customer service
(Sioux City, IA) - December 3, 2018
The door mat is very attractive and durable looking. The order was filled quickly, but the monogram was omitted. I called customer service, sent a picture, and the same day was told a replacement would be on the way. It arrived in about ten days, and this time it’s exactly as I ordered. Mistakes sometimes happen, but this one was taken care of quickly and professionally. I won’t hesitate to place a future order.