Image faded after only one washing
Disappointed in this item; not up to par with usual quality from this store. Because my son has sensitive skin, we pre-wash all items before he can wear them. I followed the washing instructions and the image on the sweatshirt came out faded after only one wash cycle. Unlike another PersonalizationMall.com shirt he has which still looks perfect after many washings, the "Freaky Frankie" sweatshirt was a disappointment. From far away the image looks like it's pilling, but it's actually where the ink has come off. I contacted customer service and they were quick to reply; I sent a picture of the problem shirt, and their reply was "We are sorry that you are unsatisfied with the item, but a replacement would be manufactured the same way," so a replacement would fade too. I was given a 20% off coupon for my troubles, but already had another 20% off coupon in my inbox. I wouldn't recommend this product.