When the pillow arrived I didn't know what to think. It came in a very thin package and I thought to myself that the pillow wasn't included, only the cover for it. Then I opened the package and saw that the pillow was vacuum sealed so it was shrunk. As soon as I opened the package the pillow immediately grew to the right size and I put it in the cover and voila', we have a beautiful keepsake for the woman I love. You guys at Personalization Mall save me every time.