Each of my boys has one of these on the tree (this is my fourth one I have ordered!). They are so simple and sweet. I will say this last one arrived broken. I called customer service and received instructions to email a picture, within 15 minutes of me emailing the picture, they responded back that they are going to replace at no charge to me. Super fast customer service and they were very friendly on the phone! I order from here a couple times a year and never have any issues so this must have just been a fluke. But knowing the ease of dealing with customer service, will definitely make me come back!