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Disappointed The photos are hardly visible on the mug.... Not sure if it was my photos or the black & white photos on the stainless steel. Maybe if the photos were in color, it may look better. Have purchased a number of products & luv them.... Just not this one????
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Good Gift This was a nice gift to give, but the pictures were not bold enough. I did my pictures in black and white, and the ones that had more white in them were hard to see on the mug. I wish I would have darkened the pictures a bit, or chose pictures with less white in them. I thought the pictures would be bigger than they were, but they were small on the mug.
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Pics hard to see While I like the mug, with the pics. Being black and white, they are very hard to see against the silver background
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Pros & Cons By Shopper (San Pablo, CA) - July 17, 2012 Product came out great! The perfect gift that was given to my father with pictures of his grandson. The pictures where very clear. The only down side was that after used and washed twice the handle broke off. Thankfully my product was replaced with a new one. :)
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Nice gift/keepsake By Shopper (North Potomac, MD) - March 7, 2012 I was overall pleased with this item. Be careful what pictures you choose bc it may not come out too clear :)
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Thankful for good customer service Thought the product you of been alittle bigger or heavier for the price but it's still a nice gift. Showed up to my house with the last 2 pictures missing, call PM upset bc it was a Christmas present and I was unhappy with the lack of quality control, customer service rep was a huge help, no questions asked, sent another one right out and it was here before Christmas. She also told me to just keep the pervious one and not to waste my time sending it back!
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could've been better! By Shopper (Gilbert, AZ) - December 31, 2011 I was excited to find a personalized travel mug for a family member who is on the road alot.The pictures were difficult to size, but with some patience and help from a computer savy son, I finally got it done. It came out exactly as expected and my family member really liked it. HOWEVER, while passing it around to be admired, it was dropped on a linoleum floor and the handle broke off! For the price, I expected something more durable especially since it's described as a mug for travel. Total bummer.
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Travel Mug Great BUT wish no personalizationmall.com web site on it! My husband carries one to work every day, so I thought this would be perfect. And it was, except that centered nice and decent size under our beautiful collage of photos is the web site of personalization mall! Looks very tacky. :(
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"www.personalizationmall.com" is Printed on the Side of the Mug!! By Shopper (Roanoke, VA) - December 22, 2011 We ordered this for my father in-law for Christmas. The pictures on it came out great, but "www.personalizationmall.com is printed right on the side of the mug underneath the pictures! It really cheapens the look and feel of the mug. I understand the want/need to advertise, etc., but they totally could have printed it on the bottom. It is also misleading that it does not show this advertisement in the picture of the product. If I had known about this, I likely would not have ordered it.
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Photo Collage Mug I ordered this for a "tough to buy for" person. It came out nice BUT on one side under the pictures it has the Personalization Mall WEB SITE ADDRESS on the mug! I was NOT happy to see that!! Its tacky! BUT other than that I like it. It would be SO MUCH NICER without the advertisement from this company. I would rather have had something of MY OWN printed in place of this WEB SITE info!!
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Pictures are not as large and go for lighter backgroud pictures Such a cute idea but a little upset that the phots are not larger. i understand you have so much room, however, on- line proof has them a lot larger than on my mug. Go for lighter backgroud photos, otherwise you'll have a hard time making out the picture. Still an adorable idea and the mug seems to be of good quality.
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Doesn't keep coffee warm This mug is really cute. My husband loved it and so did his co-workers. However, the coffee was cold before he even got to work (a 15 minute drive). Next time, I'll buy him a regular coffee cup that he can use at home.
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A LITTLE DISAPPOINTED :( By Shopper (Oklahoma City, OK) - July 1, 2011 The travel mug was a great gift idea for my dad for fathers day. He loved it! And Personalization did do a good job, my only disappointment is that they printed their website on the mug as well ("www.personlizationmall.com"). I have ordered many gifts from this website and they have never printed their website on anything, so I was quite surprised to see it on the travel mug. It did kind of take away from the mug in my opinion. Like I said, they did do a nice job, but priniting the website on the gift was a bit tacky. Again, just my opinion.
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Great, but not perfect By Shopper (Kearsarge, NH) - June 18, 2011 I ordered two of these mugs for my husband and my father for father's day. My newborn's photos looked okay on the mug, but what made it look kind of cheesy was that the company put "PERSONALIZATION MALL.COM" across the mug. The advertising took away from the sweetness of my daughter's pictures. I won't be giving the mugs as gifts. I'll just use them at home...it's a shame because I spent good money on them.
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Nice gift idea By Shopper (Opelousas, LA) - June 3, 2011 I ordered this mug for my husband for Father's Day from me & our daughter. It was great to be able to put pictures of us on it. It is really cute, the only negative thing I can say, is that the mug is rather small for the price. I wish it could have been bigger.
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somewhat disappointed By Shopper (Lido Beach, NY) - March 27, 2011 The mug itself was fine and the photos came out exactly as it shows on the website. The only thing I was disappointed with is that right in the center of the mug, just below the photos it says "personalizationmall.com". Now I understand that the company name needs to be visible, but does it really need to be there? Seems kinda intrusive and I was disappointed with that. If that had been on the preview, I would not have purchased the mug.
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Great Idea I really was excited to find these mugs as it is different than most "personalized" gifts. The reason for the 3 starts is the pictures are very, very light. I didn't use light photos so I feel that the pictures could have been printed on the mug darker....or maybe that is just how they are. Also the mug is pretty small. My husband was looking for a travel mug with our kids on it but this is way too small for him. So, great idea, needs some improvement!
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A little disappointed I purchased this gift with some great pictures on it. However, the quality of the pictures were not as crisp as I would have liked. Don't think I would order it again.
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Travel Mug Makes a cute gift, but the pictures are very light so it's not as easy to see as the advertised pictures show.
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A little misleading I recently ordered this mug for a Christmas gift. The pictures were a bit smaller then expected but they turned out nice. The problem I had was the picture of the mug on the website does not show the company's advertisement. Right under the my pictures is the www.personalizationmall.com advertisement and I do think it makes it look a bit tacky.
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Beautiful pictures but not completely pleased I ordered two of these mugs with beautiful pictures of my children on them. I was pleased at how the pictures came out and also with the mug. However I was shocked to see the website personalizationmall.com imprinted below my pictures. This was not shown anywhere on the previews of the mug nor does the website explain that this will be added. Upon contacting the company I was told that all items have this insignia on them and that while it is not listed on the website or shown in the preview it should be obvious since these are the original items of personalizationmall that their insignia would appear on them. In my view if your not going to let people know that it is going to appear on their item then it should be in a inconspicuous spot (the bottom of the mug) not front and center. Also rather disgusted that it did not appear in the 5 previews that I went through while making the mug.
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Almost perfect I have ordered this mug before and been thrilled with the quality and look. However, I just ordered a few more for Christmas gifts and was very disappointed to see that PM has started printing their website just below the photos on the mug! The first mug I purchased didn't have that! I find it a teeny bit tacky! It would be a much better idea for Personalization Mall to add their name or website to a more inconspicuous place or just leave it off altogether. So, had the mug looked exactly like the one I originally purchased (without the tackyness), this product would have received 5 stars.
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Not as nice as I expected This is a nice gift but I find it hard to see the pictures...even though the quality was said to be ok. Grandma will like it still though!!!
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good printing, cap so so... I bought 3 mugs in total...the printing is pretty good but the mug itself (especially the cap) is not the best.
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I like it but ... The pictures on the mug came out great. However, the mug is a bit cheaply made, and I don't like how Personalization Mall advertises its website right on the mug (bellow the pictures).
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Review While I thought the mug looks great, and the pictures turned out beautifully, I was extremely disappointed that your website was printed on the mug at all, but especially so close to the pictures. It makes it look very tacky, and no where in the product description does it say the mug will boldly display your website. My advice is to not put the website on the mug, or at least state in the product description it will be there so when I pay $30 for a product, I know the tackiness I'm paying for.
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Photo mug The concept is great, but the photos are smaller than anticipated and not as clear as depicted.
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Hoped for more I thought the mug would be a little bit bigger and for some reason I was thinking the pictures were going to be "engraved". These were my own expectations and when the mug was small & the pictures weren't engraved I was a little disappointed. However, we got this as a gift & my mother seemed to love it & was using it the very next day. So I am pleased!
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Great picture printing but I got a defective mug I was so excited to receive this mug as I intend to give it as a Christmas gift. Sadly, though the pictures look great, the handle was slightly melted. I called and customer service has shipped me a new one. I hope this one is good. I must say the customer service is exceptional. I guess I just got a bad mug.
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It's ok The mug was alot smaller than I expected for 19.99 and the pictures came out ok. Next time i will get a bigger mug and have it done at walmart for 10.00 and not have to pay for shipping on top of the high price.
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I wasn't thrilled By Shopper (Ridgewood, NY) - June 15, 2015 I ordered this as a father's day gift for my husband from our two kids. Although the quality of the stainless steel seems good enough, and the cap seems fair, I was not impressed at all with the quality of the photos (five around the cup) that you can have printed on the item. The cup only allows for black and white photos and they are absolutely not clear and visible or as pronounced as what is shown in the advertisement. Dissapointed.
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too light the pictures were so light and faded out that you could hardly tell if they were even on the mug
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Lovt It Use it every day!
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Darker than expected photo travel mug By Shopper (Brookfield, CT) - December 5, 2012 I received the mug with the photos on it like I placed them - so I was happy about that. I did think the photos came out much darker than I expected. I would not order this again -I would go with color photos. I aalso like the photos to be larger than what they are
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Photos washed out By Shopper (Wasilla, AK) - November 29, 2012 Photos are viewable but very faint...you have to hold the mug close to your face to see what they are. I used the lighten feature and it didn't help.
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Disapointed By Shopper (Santa Clarita, CA) - July 7, 2012 I was disappointed by the size of the travel mug as well as the B/W pictures. I was under the impression that it would be in color, so when I saw it in B/W it upset me a little. But overall it wasn't bad. The travel mug seems to be of good quality. I do wish it came with instructions on how to best maintain the mug.
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Mug By Shopper (Alexandria, VA) - March 22, 2012 Bottom ring broke when dropped
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wanted to give a 5 star review By Shopper (minneapolis, MN) - February 5, 2012 i really wanted to give a 5 star review. i love this mug - specifically the stainless steel, and the black and white photographs.
BUT, the "personalizationmall.com" logo printed on the mug is so tacky. it gives the mug a very cheap feel, and i was very disappointed by that.
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Not what I expected By Shopper (Riverview, FL) - December 30, 2011 I was not happy that your advertising www.personalizationmall.com is printed on the cup. It does not show this anywhere in the description. You can also see the glue seeping out where the handle was glued onto the cup. Just overall not happy with this product.
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ordered as holiday gifts ...... I am an avid online shopper, however I always cross compare against several websites for the best quality item. I was very excited to find these sturdy, personalized travel mugs as my goal was to personalized them with photos of a recent pet that passed as a holiday gift. when the product arrived I was not happy at all with the photo qualify. I understand of my pictures were not perfect quality...I just wish a customer service rep would have notified me that other pictures would be a better choice. I had no choice but to use the mugs as gifts due to time constraints. The mugs are great quality..however the personalized photos (main reason for purchase) was very disappointing.
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