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Heart ornament Front side with script is lovely. I edited, edited and reedited photo for the back so no one would be affected when the hole was punched to hang the ornament. Preview shown was correct. When it arrived, my daughter's face was not even visible because of the hole for hanging. Customer service was helpful, but there is no time to search for another photo and receive the ornament before Christmas.
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disappointed By Shopper (Long Beach, CA) - January 2, 2015 Loved the concept but the script writing was blurry and not a fun gift to give.
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Looks crooked I wasn't as pleased with the product once I had it in hand. In the picture, it looks like something perfect for a Nana. Once in hand, it seemed cheesy and cheaply done.
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repeat names are not repetitive By Shopper (New Braunfels, TX) - July 13, 2013 I had several names on it and the names I listed in the middle of the list are duplicated a lot. some are only one or two times and so small you have to hunt for them. if only two three names might be fine but not real pleased. the sample looked great but final product not as big on the names.
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Christmas 2012 I liked the design but the quality of the material was very cheap looking.
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Looks fit price By Shopper (Omaha, NE) - January 17, 2012 This was a cheap ornament, and it's appearance fits the price. I am not impressed and will have to find another ornament that is more special to replace it.
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Not what I expected By Shopper (Auburn, WA) - December 29, 2011 I didn't like it as much as most of the things that I buy from you.
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Too small to read We had a reunion-ish Christmas this year so I made ornaments with everyone who attended. It looked great on the preview page but the heart area is SO SMALL that you can't hardly read the names. Wish I had gone with a different ornament.
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Broken items on delivery, poor customer service All the items were broke on delivery, no fault to pmall other than better packaging. I called for a replacement order and was asked to email a photo of the damaged items to the service rep’s direct pmall email. BTW, the service rep I spoke with didn’t seem to be interested in providing service. My email must have gone into a black hole. I never got a response, even after emailing the rep several times. I called asking for another rep who took care of my replacement same day.
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Not as shown. Very small heart. You cannot read names. I order a lot from Personalization Mall with no issues. But this year the ornaments were not as shown. The heart itself is small and you cannot read all the names. Very disappointed!! These are gifts and I will have to buy something else. I cannot give the ornament as a gift.
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Not my favorite Although the quality is still acceptable, I'd have to say this is not the exceptional ornament I'm used to getting from pmall. I don't know if it was a fluke, but the colors and quality aren't the best.
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So disappointed By Shopper (Greensboro, MD) - December 21, 2014 We purchased this ornament as a gift for my husbands grandmother. When it arrived I almost cried. The whole red circle was off center and the white ceramic was showing. The back of the ornament had a black streak like a burn. It was too late to return the ornament because it was a Christmas gift.
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Disappointed By Shopper (Rockford, MI) - January 9, 2012 I was so excited to give my mom this ornament with everyone's name on it! It seemed just perfect for our small family. I was disappointed when I received it asthe ornament is cheaply made and the personalized area was tiny and very difficult to read. We have ordered many things from Personalization Mall and this was my first real disappointment. I would not purchase this again.
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Cheap Looking I ordered this for our God Daughter and it looks so cheap in person I'm embarrased to give it as a gift!! So I contacted customer service and they wouldnt refund my money like I asked, and instead are sending me ANOTHER one. Now I have two crappy ornaments to NOT give. Wont buy again.
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