Good product, horrible turn around time I am very happy with the product but do wish the green lettering for the name matched the green ball of yarn on the stocking. The lettering is a bright florescent type green where the green on the stocking is just a regular green. All in all I'm happy with it though. However very disappointed in the turn around time and shipping. It says on the site 1-2 days for turn around. I waited for a week and never got a shipping conformation so I contacted customer care and they just said I'd get an e-mail when it shipped. I inquired again asking them to verify that meant the product had not been shipped yet and that if it hadn't they should give me free upgraded shipping to get the product to me in the time promised. I never got a contact back again on that and all the sudden I got a shipping conformation e-mail. All in all it took 2 and a half weeks to get my product from the time it was ordered. If this had been the expected turn around & shipping time then fine but it was not. Very disappointed in that whole process and had I known it would take that long I wouldn't have ordered it. I know this time of the season is busy but don't make promises you can't keep just to get orders. It's not like you can return a personalized item so if it gets to you to late nothing you can do about it.