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Paint chipping The paint on the legs of the moose chipped and it happened to the replacement ornament that was sent to me as well.
I have ordered countless ornaments from this company and love the quality. This is one of the few rare ones that isn’t perfect. Customer service is awesome and they’ve turned me into a loyal customer.
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Cute The ornament was very cute but very fragile. The legs are on the are very fragile. One of the legs was broken when I got mine.
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Moose Legs Broken Upon Receipt Cute ornament, but the little moose legs are so fragile that some were broken off during shipment. I would say the ornament needs tweaked, OR the shipping should be better. They were shipped in a flat bubble package.
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Quality NOT good I've placed 7 orders of this ornament and the majority of them arrived broken (even on some of the replacement ornaments). The legs on the deer aren't very sturdy. Personalization Mall replaced all the broken ones free of charge, but they shouldn't arrive broken. I'd avoid this item, just to avoid the hassle.
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Cute Ornament but the Year is not centered The year is not centered and makes it look really weird. when I reviewed it before purchasing it also showed this was and was no way to move the year over but I assumed it would not be printed this way. Still a cute ornament
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Easily Damaged By Shopper (Rumford, ME) - December 17, 2020 I ordered two of these ornaments (one with four moose and one with six). Both arrived damaged, missing several legs and one was missing an antler. Customer service was exceptional and they sent replacements immediately, but one of the ornaments arrived with two detached legs. It appears to be a design flaw, since the legs are so thin and barely attached. I would not recommend ordering this ornament.
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Broken My ornament was missing a leg on a moose
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Moose Family It's cute as can be but....legs were broken off on the 1st moose when received. I'm working on getting a replacement now.
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Legs break off easy I never usually have any Issues with the products that I buy from personalization Mall. However, this ornament has been sent to me three times already. The little moose legs always come broken off, I guess they’re just too fragile. Still a great looking ornament, but wish the legs were a little bit stronger. Both instances the issue has been rectified by personalization Mall, they did a great job of reaching out to me for additional information and resending a new ornament.
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Came broken 2x Got this item twice. The first one came with all the legs broken. The second came with half the legs broken off. Very disappointed.
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Cute, but fragile By Shopper (CARY, NC) - January 9, 2021 This ornament is very cute, but the moose legs are quite fragile and break when shipped. The first ornament arrived with 5 broken legs. Repair wasn’t possible. I asked for a replacement which arrived with one detached leg. Fortunately, it wasn’t broken and I was able to attach it with a bit of glue.
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break By Shopper (syracuse, NY) - January 9, 2021 this item came to me broken. they sent a replacement but the legs continuously broke, even after gluing it!!!!!!!!!!1 don't waste your money!!
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Moose Loved the ornament but asked for refund. Out of eight legs on the moose ornaments four of them came off and were broken in pieces. No way to clue back.
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