Crystal Accents Engraved Wedding Flutes I initially ordered from Things Remembered as I wanted a brand new/untouched set for my wedding. I paid for the flutes and was told that they would arrive within 5-7 business days and that I would receive a phone call to come pick it up. I waited and waited but 2 weeks passed and no phone call. I called them and the sales lady told me that the flutes would arrive the following week for sure and I should receive a call. I waited another week and no phone call. I called again and was told that it did not arrive. I made a trip to Things Remembered where I was asked to wait another few days so they could locate the flutes. I agreed but the flutes never showed up. By that time, I only had 6 days left before my wedding. I started to panicked and began searching online. I found personalizationmall.com. I placed my order and purchased an additional cake server/knife set both with free engraving. I ended up paying the same price for both items as I did at Things Remembered and received the items 2 days later. Everything turned out beautiful, better then I expected. I've had the items for 3 months now and they are still shining just like how I received them. Thank you so much Personalizationmall.com. You guys are great!!